How does the Agile Service Manager serve the Team?

The Agile Service Manager primarily serves the team byremoving impedimentsthat block progress and ensuring smooth delivery. Let’s assess the options:

A.Incorrect. While customer focus is important, this responsibility lies with the Product Owner or similar roles, not primarily the Agile Service Manager.

B.Incorrect. Writing user stories is a responsibility of the Product Owner or team members, not the Agile Service Manager.

C.Correct.The Agile Service Manager supports the team by identifying and eliminating obstacles to ensure their progress and efficiency.

D.Incorrect. While some aspects are relevant, only C accurately reflects the primary role of an Agile Service Manager.

References:

Scrum Guide 2020: Role of the Scrum Master in removing impediments.