AnOnboarding Taskin WalkMe is a collection of steps or content designed to guide users through a set of actions to complete an onboarding process. The two types of WalkMe content that can be included in an Onboarding Task areSmart Walk-Thrus, which provide step-by-step guidance through processes, andResources, which link to help articles or external documentation to support onboarding. These content types are versatile and align with the goal of guiding users through critical tasks.
The other options are incorrect:
SmartTips and Launchers(A) are not part of Onboarding Tasks; SmartTips are field-specific, and Launchers trigger other content.
Resources and Shuttles(C) are partially correct, but Shuttles only navigate to pages, not guide through tasks.
Smart Walk-Thrus and Shuttles(D) are also partially correct, but Shuttles are not task components.
Extract from Official WalkMe Documentation:
According to the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 1.8: Onboarding Tasks):
“Onboarding Tasks consist of Smart Walk-Thrus, which guide users through processes, and Resources, which provide supplementary help content to complete onboarding.”
The courseGetting Started with Building WalkMe Solutionsstates:
“Build Onboarding Tasks using Smart Walk-Thrus for process guidance and Resources for additional support, ensuring users have the tools to complete onboarding.”
Option B, Smart Walk-Thrus and Resources, is the correct answer.
[References:, SAP WalkMe Digital Adoption Consultant Study Guide, Section 1.8: Onboarding Tasks., WalkMe Editor User Guide, “Creating Onboarding Tasks” Section., Course:Getting Started with Building WalkMe Solutions, Module 9: Onboarding Solutions., ]
