Which phases in a Design Thinking process focus on the problem space?

[: SAP Design Thinking methodology distinguishes between the problem space (understanding the challenge) and the solution space (developing and implementing solutions)., , B. 360° researchWhy this is correct:The 360° research phase is part of the problem space, where the team gathers diverse insights about users, stakeholders, and the context of the challenge. This phase is critical for building empathy and understanding the problem deeply., Reference: SAP emphasizes that 360° research involves exploring multiple perspectives to gain a holistic view of the problem., , C. IdeationWhy this is incorrect:Ideation belongs to the solution space, where the team generates creative ideas to address the defined problem. It does not focus on understanding or defining the problem itself., Reference: SAP Design Thinking methodology places ideation after the problem space has been thoroughly explored and defined., , D. SynthesisWhy this is correct:Synthesis is part of the problem space, where the team analyzes and organizes the insights gathered during research to define the core problem. This phase bridges the gap between understanding the challenge and generating solutions., Reference: SAP highlights synthesis as a critical step in transitioning from the Empathize phase to the Define phase, ensuring clarity and focus., , ConclusionTo summarize, the phases that focus on the problem space are:, 360° research, which gathers insights to understand the challenge., Synthesis, which organizes insights to define the problem clearly., These phases align with SAP Design Thinking principles and ensure a deep understanding of the problem before moving to solutions., , ]