Weekend Sale Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: ac4s65

An organization currently has separate teams supporting Service Cloud, Marketing Cloud, store operations with a...

Salesforce B2C-Solution-Architect Full Course Access
Salesforce B2C-Solution-Architect View All Questions

An organization currently has separate teams supporting Service Cloud, Marketing Cloud, store operations with a point-of-sale solution, and eCommerce with Commerce Cloud. Each business unit has their own key performance indicators (KPIs) but the organization is struggling to understand the big picture and improve customer engagement with the brand.

In which two ways would Salesforce CDP help in this scenario?

Choose 2 answers

A.

It creates one Individual record that replaces the system-specific records in other products, creating a unified view of the customer.

B.

It provides cross-channel analytics using pre-built, native dashboards and charts within the unified profile.

C.

It ingests customer data from each system and uses matching rules to find records representing the same person, uniting them under a Unified Individual.

D.

It can power experiences through other channels like Marketing Cloud Engagement by activating customer segments.

B2C-Solution-Architect PDF/Engine
  • Printable Format
  • Value of Money
  • 100% Pass Assurance
  • Verified Answers
  • Researched by Industry Experts
  • Based on Real Exams Scenarios
  • 100% Real Questions
buy now B2C-Solution-Architect pdf
Get 65% Discount on All Products, Use Coupon: "ac4s65"
Next
Northern Trail Outfitters (NTO) wants to bring data from custom objects from its Salesforce Customer...
A merchant has a requirement to engage customers with a series of promotional messaging including...
Previous