Standards of behavior that are informal guidelines for employees are called:

Comprehensive and Detailed in Depth Explanation:

Norms are informal standards of behavior that develop within a group or organization over time. They guide how employees interact, make decisions, and conduct themselves in the workplace, often reflecting the organization’s culture. Unlike formal policies, norms are unwritten and evolve organically.

Option A (Norms): Correct, as norms are informal behavioral guidelines.

Option B (Policies): Policies are formal, written rules, not informal guidelines.

Option C (Processes): Processes are structured steps to complete tasks, not behavioral standards.