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Customers can contact Universal Appliances to report problems with their appliances within 30 days of...

Salesforce ADM-261 Full Course Access
Salesforce ADM-261 View All Questions

Customers can contact Universal Appliances to report problems with their appliances within 30 days of delivery. Support agents need quick-view-only access to an external database the stores over 100,000 known product bugs logged by the product engineers. Which solution should a consultant design to meet this requirement? (Choose 2)

A.

Display product bug data in Salesforce via a Visualforce page (or use Lightning Connect)

B.

Use Web Services API to integrate the external database with Salesforce

C.

Create a custom product bug object and import data into Salesforce

D.

Use Bulk API to load the product bug data into Salesforce

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