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The supervisor of the support hunt group needs to review the call recordings made for...

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The supervisor of the support hunt group needs to review the call recordings made for this group, but currently only has access to recorded calls for the supervisor’s own account.

To allow reviewing of the support hunt group recordings, what needs to be done?

A.

Using the Manager application, edit the User by enabling “Replay All Recordings” and adding the support group to the “Replay Recordings For” list on the User Portal tab.

B.

Using the Manager application, edit the User by enabling “Replay All Recordings” and add the support group to the “Replay Recordings For” list on the Voice Recording tab.

C.

Using the Manager application, edit the Support group by adding the user to the “Replay Recordings” list on the Members tab.

D.

Using the Manager application, edit the support group by enabling “Replay All Recordings” and adding the user to the “Replay Recordings For” list on the Voice Recording tab.

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