Which license is required for IP Office Contact Center agents?
A.
Power User
B.
Contact Center Agent
C.
Office Worker
D.
Teleworker
The Answer Is:
B
This question includes an explanation.
Explanation:
The "Contact Center Agent" license (Option B) is specifically required for agents using the IP Office Contact Center, enabling features like real-time reporting and call handling. Other options (A, C, D) are user profiles unrelated to contact center functionality.References: Avaya IP Office Contact Center Licensing Guide.
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