You need to launch the CCT Web Administration Client to perform administrative tasks.

Avaya 6211 Question Answer

You need to launch the CCT Web Administration Client to perform administrative tasks. How do you access the CCT Web Administration Client?

On the CCMA Launchpadselect: Configuration > Select the CCT server > click CCT Administration > Click the links.

Open a web browser and browse to http:// /CCTConsole, where is the name of the CCMS server.

On the Avaya Aura® Contact Center (AACC) server click: Start > Avaya > Contact Center > Communication Control Toolkit > Ref Client.

On the System Control and Monitor utility > select the CCT tab > click Launch CCT Console button.

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