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You are installing a SIP-based Avaya Aura® Contact Center (AACC) with Avaya Aura® Media Server...

Avaya 6210 Full Course Access
Avaya 6210 View All Questions

You are installing a SIP-based Avaya Aura® Contact Center (AACC) with Avaya Aura® Media Server (AAMS).

Which three functions/features are gained by implementing the AAMS? (Choose three.)

A.

skillset based routing

B.

anchoring of calls

C.

recorded announcements

D.

music on hold

E.

text to speech engine

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