When performing a database restore, Avaya Aura® Contact Center (AACC) services must be shut-down before...

Avaya 6210 Question Answer

When performing a database restore, Avaya Aura® Contact Center (AACC) services must be shut-down before starting the restore.

How are these services shut-down?

Use the Stop Shadowing command on the SMMC System Tray to manually shut-down the services.

Use the System Control and Monitor utility to manually shut-down the services.

The database utility performs the shut-down automatically.

Use the Windows Services utility to manually shut-down the services.

6210 PDF/Engine

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