A system administrator needs to create a vRealize Operations (vROps) support bundle from an on-premises...

A vRealize Operations support bundle is a collection of log and configuration files that help troubleshoot a vRealize Operations issue. You can create a support bundle from the vRealize Operations UI or from the command line interface (CLI) of the vRealize Operations nodes12.

If the vRealize Operations UI is inaccessible, you cannot create a support bundle from the UI. Therefore, option C is not a valid process. You need to use the CLI method to create a support bundle from an on-premises deployment3 .

To create a support bundle from the CLI, you need to log in to the vRealize Operations nodes using SSH and run the generateSupportBundle.py script. This script collects the log and configuration files from the nodes and creates a support bundle in ZIP format. You can then download the support bundle from the /storage/vcops/support directory of the nodes .

However, you do not need to log in to each vRealize Operations node and run the script separately. You only need to log in to the Primary node and run the script once. The script will automatically collect the files from all the nodes in the cluster and create a single support bundle. Therefore, option A is not a necessary process. You only need to log in to the Primary node and run the script .

Option B is not a correct process, as it does not use the generateSupportBundle.py script. The /var/log/messages file is not sufficient to gather the correct information for troubleshooting a vRealize Operations issue. You need to use the script to collect all the relevant log and configuration files from the nodes .

Therefore, the process that will gather the correct information successfully is to log in to the vRealize Operations Primary node using SSH, and then run the generateSupportBundle.py script.This is option D.

References:

1: vRealize Operations Support Bundles - VMware Docs 2: Create a vRealize Operations Support Bundle - VMware Docs 3: Create a Support Bundle from the Command Line Interface - VMware Docs : Create a Support Bundle from the Command Line Interface - VMware Docs : Create a Support Bundle from the Command Line Interface - VMware Docs : Create a Support Bundle from the Command Line Interface - VMware Docs : [vRealize Operations Manager User Guide] : [vRealize Operations Manager Installation and Configuration Guide] : [vRealize Operations Manager Concepts Guide] : [vRealize Operations Manager Administration Guide] : [vRealize Operations Manager Customization and Extensibility Guide] : [vRealize Operations Manager Troubleshooting Guide] : [vRealize Operations Manager API Programming Guide] : [vRealize Operations Manager Certification Exam Guide]