It pulls and archives specified recordings from a local recorder only.
B.
The archive role resides on the recorder.
C.
It uses campaigns (rules) to determine which recordings to archive.
D.
It archives 100% of recordings (Compliance).
The Answer Is:
C
This question includes an explanation.
Explanation:
According to the Avaya Workforce Engagement Support Administration Guide, Central Archive is a feature that allows administrators to archive recordings from one or more recorders to a central location. Central Archive uses campaigns, which are sets of filter rules that define which recordings to archive based on criteria such as date range, recording type, agent ID, DNIS, ANI, and others. Central Archive does not pull and archive specified recordings from a local recorder only, as it can archive recordings from multiple recorders. The archive role does not reside on the recorder, but on a separate server that communicates with the recorder. Central Archive does not archive 100% of recordings, as it depends on the campaign configuration. References: Avaya Workforce Engagement Support Administration Guide, page 105.
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