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A customer with Avaya Aura® Contact Center (AACC) has opened the Skillset View in the...

Avaya 3312 Full Course Access
Avaya 3312 View All Questions

A customer with Avaya Aura® Contact Center (AACC) has opened the Skillset View in the Contact Center Management component.

Which task can be performed from this view?

A.

Create a new skillsets.

B.

Delete a supervisor.

C.

Add a skillset to a script.

D.

Schedule an Agent to Skillset assignment.

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A customer with an Avaya Aura® Contact Center (AACC) in a SIP environment would like...