If multiple users request On-demand Tokencodes but are not receiving them, what would be an...

RSA 050-80-CASECURID01 Question Answer

If multiple users request On-demand Tokencodes but are not receiving them, what would be an appropriate action to take?

Verify that the users are not in New PIN mode.

Verify that SMS or SMTP services are configured correctly.

Ensure that the token codes assigned to the users have not expired.

Verify that the user’s receiving device is set to the same time zone as the Authentication Manager instance.

050-80-CASECURID01 PDF/Engine

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