At what stage are documents created that represent policies and operations schedules that are planned...

Documents representing policies and operations schedules planned for implementation are created during the "Intent" stage of the WELL certification process. This stage involves early planning and collaborative discussions among key stakeholders, including leadership, human resources, project managers, facilities managers, architects, engineers, contractors, employees or other occupants, and community members. The discussions aim to define health, well-being, environmental, and equity goals. This foundational step ensures that the project's objectives for health promotion are clearly outlined and agreed upon by all parties involved, setting the groundwork for subsequent stages such as implementation, schedule review, and performance verification​​.