Which technology enables UiPath Communications Mining to analyze and enable action on messages?

UiPath Communications Mining is a new capability to understand and automate business communications. It uses state-of-the-art AI models to turn business messages—from emails to tickets—into actionable data. It does this in real time and on all major business communications channels1. Natural Language Processing (NLP) is the branch of AI that deals with analyzing, understanding, and generating natural language. NLP enables UiPath Communications Mining to extract the most important data from any message, such as reasons for contact, data fields, and sentiment2. NLP also allows UiPath Communications Mining to deploy custom AI models in hours, not weeks, by using automatic labeling and annotation2.