Which option best describes a process that is considered ZERO-TOUCH AUTOMATION?
A.
Processes where change is frequent, the system environment is volatile, and multiple manual (even non-digital) actions are required.
B.
Processes that are digital and involve a highly static system and process environment, so that they can be easily broken into instructions and simple triggers can be defined.
C.
Processes that can be broken down into steps that can be clearly automated, and steps that need to stay manual (such as validations or usage of physical security tokens).
D.
Processes that are rather digital and can be automated, but use some technologies that are complex (such as OCR) or require advanced programming skills.
The Answer Is:
B
This question includes an explanation.
Explanation:
Zero-Touch Automation refers to fully automated processes that do not require human intervention once deployed.
Why is Option B Correct?
Zero-touch automation applies to digital, highly static systems where:
No manual intervention is needed.
Processes follow clear, rule-based instructions.
Triggers can be easily defined.
Example: Automated Invoice Processing where:
Incoming invoices are received via email.
The bot extracts data, validates it, and enters it into a system.
The process runs without human interaction.
Why Other Options Are Incorrect?
A (Frequent changes & volatile system) β
Incorrect. If a system changes frequently, automation will fail.
Zero-touch automation requires stability.
C (Some steps remain manual) β
Incorrect. If manual actions (like approvals) are needed, itβs called attended automation, not zero-touch.
D (Complex automation using OCR or AI) β
Incorrect. OCR-based processes often need human validation, which disqualifies them from zero-touch automation.
[References:, UiPath Zero-Touch Automation Guide, UiPath Forum - What is Zero-Touch RPA?, ]
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