What is one Scrum Master/Team Coach technique for guiding team members toward finding solutions together?

An essential coaching technique for Scrum Masters/Team Coaches in SAFe® is asking powerful questions. Instead of providing direct solutions, effective Scrum Masters guide the team toward self-discovery and collaborative problem-solving.

Powerful questions are open-ended, thought-provoking inquiries that stimulate deeper reflection and creative thinking. This approach aligns with the servant-leader mindset, enabling team members to take ownership of their challenges and develop collective accountability.

Examples include:

“What options have we not yet considered?”

“What’s the smallest next step we could take?”

“What’s blocking our progress, and how might we remove it together?”

From SAFe guidance:

“Scrum Masters and Team Coaches enable teams to find their own solutions by asking powerful questions rather than providing answers. This encourages collaboration and fosters a culture of continuous learning.”

Therefore, the correct answer is A. Asking powerful questions, as it directly supports self-management and team empowerment.