Which of the following best describes a Balanced Scorecard strategy map?
A.
Organization's value creation map
B.
Two-dimensional matrix describing the mission and vision of an organization
C.
Generic architecture for describing an organization's strategy
D.
Inventory of the strategic goals and objectives of an organization
The Answer Is:
C
This question includes an explanation.
Explanation:
ABalanced Scorecard strategy mapis a generic architecture that graphically describes an organization’s strategy, showing cause-and-effect relationships among strategic objectives across perspectives such as financial, customer, internal processes, and learning/growth. The IASP SPP curriculum highlights its utility for communicating and aligning strategy across levels. It is more comprehensive than an inventory or matrix.【IASP SPP Study Guide - Balanced Scorecard】【Kaplan & Norton, Balanced Scorecard】
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