A mission statement does NOT answer which of the following questions?
A.
Who an organization serves
B.
What an organization produces
C.
How an organization operates
D.
Why an organization exists
The Answer Is:
C
This question includes an explanation.
Explanation:
A mission statement clearly defines the organization’spurpose (why it exists), whom it serves, and what it produces or delivers. However, it typically doesnot describe how the organization operates—the processes, methods, or operational details—which are covered in strategic plans or operational documents. The IASP SPP curriculum emphasizes that mission statements provide a stable foundation for strategic direction without prescribing the exact means of achieving goals, allowing flexibility and adaptability. This distinction ensures that organizations can evolve their operations while maintaining consistent purpose.【IASP SPP Study Guide - Mission and Vision】【Drucker, The Practice of Management】
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