What is the main benefit of automating case management workflows in Splunk?

Automating case management workflows in Splunk streamlines incident response and reduces manual overhead, allowing analysts to focus on higher-value tasks.

Main Benefits of Automating Case Management:

Reduces Response Times (C)

Automatically assigns cases to analysts based on predefined rules.

Triggers playbooks and workflows in Splunk SOAR to handle common incidents.

Improves Analyst Productivity (C)

Reduces time spent on manual case creation and updates.

Provides integrated case tracking across Splunk and ITSM tools (e.g., ServiceNow, Jira).