When should Splunk Cloud Support be contacted?

Splunk Cloud Support should be contacted when issues arise that cannot be resolved internally or when problem isolation has been unsuccessful.

C. When unable to resolve issues or perform problem isolation is the correct answer. Splunk Cloud Support is typically involved when internal troubleshooting has been exhausted, and the issue requires expert assistance or deeper investigation. While scripted input troubleshooting might be handled by internal teams, contacting support for unresolved issues is the appropriate step.

Splunk Documentation References:

When to Contact Splunk Support