The most significant benefit of measuring the results of a training program is knowing:
A.
How the training affected organizational performance
B.
How the training changed the participant’s behavior
C.
That the participant was satisfied with the training
D.
That the participant actually learned a new skill
The Answer Is:
A
This question includes an explanation.
Explanation:
The ultimate goal of training is to impact business outcomes — such as improved productivity, reduced errors, or increased customer satisfaction. Learning and behavior changes matter, but organizational performance is the true ROI.
Extract from HRCI-aligned HR knowledge (Learning and Development):
SPHR candidates must link LandD to strategy: “Training effectiveness should be evaluated based on its measurable impact on key performance metrics.” This aligns with Kirkpatrick Level 4 evaluation (Results), the highest standard of learning impact.
SPHR PDF/Engine
Printable Format
Value of Money
100% Pass Assurance
Verified Answers
Researched by Industry Experts
Based on Real Exams Scenarios
100% Real Questions
Get 75% Discount on All Products,
Use Coupon: "ac75sure"