Organizational climate is most directly impacted by a leader's:
A.
Business acumen
B.
Work experience
C.
Educational level
D.
Emotional intelligence
The Answer Is:
D
This question includes an explanation.
Explanation:
Emotional intelligence (EI) — the ability to perceive, regulate, and manage emotions — plays a central role in shaping team morale, communication, and psychological safety. Leaders with high EI foster positive climates and inclusive behaviors.
Extract from HRCI-aligned HR knowledge (Leadership and Strategy):
SPHR frameworks for leadership development include “emotional intelligence as a key leadership competency that drives trust, transparency, and engagement.” EI directly influences team dynamics, motivation, and workplace climate.
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