Including social responsibility as part of an organization’s talent strategy primarily helps enhance employee engagement and retention (A). At the SPHR level, corporate social responsibility (CSR) is viewed as a strategic lever that strengthens the employee value proposition and employer brand.
Employees increasingly seek employers whose values align with their own. Organizations that demonstrate commitment to ethical practices, sustainability, diversity, community involvement, and social impact foster stronger emotional attachment and pride among employees. This sense of purpose increases engagement, discretionary effort, and long-term commitment.
While social responsibility may indirectly support recruiting standards (B) or referral programs (C), these are secondary benefits. Recruiting applicants with more experience (D) is not a direct outcome of CSR initiatives. The most consistent and measurable HR benefit is improved engagement and retention, particularly among younger and values-driven workforce segments.
SPHR exam content emphasizes that talent strategies must address not only compensation and career opportunities but also organizational values and purpose, which are critical to retention in competitive labor markets.
References :
HRCI SPHR Exam Content Outline — Functional Area: Talent Planning and Acquisition (employer branding; engagement drivers).
HRCI SPHR Study Guide — Role of corporate social responsibility in talent strategy.
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