Before implementing a corporate social responsibility (CSR) strategy, it is most critical that HR:
A.
Deliver communications to all impacted employees
B.
Understand the environment in which the business operates
C.
Assume an advisory role to community leaders
D.
Conduct a gap analysis and analyze data
The Answer Is:
B
This question includes an explanation.
Explanation:
CSR strategy must align with both internal values and external realities. HR should start by understanding the business’s environmental, social, and stakeholder landscape, ensuring relevance and authenticity.
Extract from HRCI-aligned HR knowledge (Leadership and Strategy):
SPHR candidates must demonstrate the ability to “align CSR with the broader social, political, and market environment in which the organization operates.” Misaligned CSR initiatives can be perceived as disingenuous or ineffective.
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