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Universal Containers (UC) service reps are assigned to a profile which has View All on...

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Universal Containers (UC) service reps are assigned to a profile which has View All on the Case object. The organization-wide default (OWD) for the Account and Case objects is Private.

To make sure service reps have access to all relevant information (Accounts and

Contacts) to attend to customer requests, which detail should an architect consider?

A.

Service reps will NOT be able to access the relevant Accounts if their OWD is Private.

B.

Service reps will NOT be able to access the relevant Contacts if their OWD is Controlled by Parent.

C.

Service reps will be able to access the relevant Contacts if their OWD is Controlled by Parent.

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