Which approach should a consultant use to ensure that Lightning Knowledge searches only display articles...

Salesforce Service-Con-201 Question Answer

Which approach should a consultant use to ensure that Lightning Knowledge searches only display articles for a service agent ' s product

specialization?

Create a data category for each product. Assign data categories to service agents.

Create an article action for each record type. Assign record types to service agents.

Create a permission set for each record type. Assign permissions to service agents.

Service-Con-201 PDF/Engine

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