Cyber Monday Sale Special Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: coponace

Which approach should a consultant use to ensure that Lightning Knowledge searches only display articles...

Salesforce Service-Cloud-Consultant Full Course Access
Salesforce Service-Cloud-Consultant View All Questions

Which approach should a consultant use to ensure that Lightning Knowledge searches only display articles for a service agent's product

specialization?

A.

Create a data category for each product. Assign data categories to service agents.

B.

Create an article action for each record type. Assign record types to service agents.

C.

Create a permission set for each record type. Assign permissions to service agents.

Service-Cloud-Consultant PDF/Engine
  • Printable Format
  • Value of Money
  • 100% Pass Assurance
  • Verified Answers
  • Researched by Industry Experts
  • Based on Real Exams Scenarios
  • 100% Real Questions
buy now Service-Cloud-Consultant pdf
Get 70% Discount on All Products, Use Coupon: "coponace"
Next
Cloud Kicks uses Omni-Channel to route calls, chats, and cases to agents.
Cloud Tech Support is preparing to deploy Service Cloud with new features including Case Escalation...
Previous