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Universal Containers wants to reduce the amount of time support agents spend creating cases.

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Universal Containers wants to reduce the amount of time support agents spend creating cases. Case creation must scale up to 5,000 new cases per day and allow file attachments under 10 MB by the customer.

Which feature should the consultant suggest?

A.

Web-to-Case

B.

On-Demand Email-to-Case

C.

Email-to-Case

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