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To help service reps more accurately respond to a new case, Universal Containers wants a...

Salesforce Service-Cloud-Consultant Full Course Access
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To help service reps more accurately respond to a new case, Universal Containers wants a list of relevant Knowledge articles displayed on the Case record page.

How should a Service Cloud Consultant configure this requirement?

A.

Add the Knowledge related list to the Case record page.

B.

Add the Knowledge component to the Case Lightning record page.

C.

Add the Knowledge component to the Case page layout.

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