Cyber Monday Sale Special Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: coponace

The support manager at Universal Containers wants to see monthly historical metrics for first-call resolution...

Salesforce Service-Cloud-Consultant Full Course Access
Salesforce Service-Cloud-Consultant View All Questions

The support manager at Universal Containers wants to see monthly historical metrics for first-call resolution by call center.

Which analytics solution should the consultant recommend?

A.

Case report grouped by Call Center

B.

Case History report grouped by Call Center

C.

Dynamic Dashboard grouped by Call Center

Service-Cloud-Consultant PDF/Engine
  • Printable Format
  • Value of Money
  • 100% Pass Assurance
  • Verified Answers
  • Researched by Industry Experts
  • Based on Real Exams Scenarios
  • 100% Real Questions
buy now Service-Cloud-Consultant pdf
Get 70% Discount on All Products, Use Coupon: "coponace"
Next
Cloud Kicks is thinking about implementing Swarming in Slack to allow multiple experts to collaborate...
Universal Containers (UC) has regional contact centers around the world.
Previous