Cyber Monday Sale Special Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: coponace

Support supervisors at Cloud Kicks want to view key performance indicators (KPIs) and see graphs...

Salesforce Service-Cloud-Consultant Full Course Access
Salesforce Service-Cloud-Consultant View All Questions

Support supervisors at Cloud Kicks want to view key performance indicators (KPIs) and see graphs and data about their Service Cloud Voice contact centers.

How can they track call volume, average handle time, average speed to answer, and more metrics?

A.

Use the Service CRM Analytics app.

B.

Create a custom dashboard with reports on cases and service rep work.

C.

Install a Service Cloud Reports package from the AppExchange.

Service-Cloud-Consultant PDF/Engine
  • Printable Format
  • Value of Money
  • 100% Pass Assurance
  • Verified Answers
  • Researched by Industry Experts
  • Based on Real Exams Scenarios
  • 100% Real Questions
buy now Service-Cloud-Consultant pdf
Get 70% Discount on All Products, Use Coupon: "coponace"
Next
An organization has requested guidance on how to delete customers’ personal data when they are...
Universal Containers is implementing Service Cloud to make the workflow more efficient and improve customer...
Previous