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Cloud Kicks support agents are getting too many emails due to case ownership changes.

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Cloud Kicks support agents are getting too many emails due to case ownership changes.

What should the admin recommend to solve the issue?

A.

Create a screen flow to change the case owner and bypass the new ownership email.

B.

Uncheck the "Notify Case Owners when Case Ownership Changes" checkbox in Support Settings.

C.

Instruct users to uncheck the "Send notification email" checkbox when changing the owner.

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