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Cloud Kicks provides support to customers across the world and uses Lightning Experience.

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Cloud Kicks provides support to customers across the world and uses Lightning Experience. Service agents have a set of common responses.

Managers would like to consolidate the responses as quick text, translate them to multiple languages, and share them with the correct groups of service agents.

What should a consultant recommend to meet the requirements?

A.

Use custom labels to manage quick text translations.

B.

Share a folder with quick text for each translation.

C.

Share each quick text individually to Public Groups.

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