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Cloud Kicks (CK) supports customers through Salesforce Messaging.

Cloud Kicks (CK) supports customers through Salesforce Messaging. Service agents have reported multiple instances where customers have used abusive language. CK wants a way to prevent abusive customers from starting future messaging sessions.

A.

Create an IP blocking rule.

B.

Create an Omni-Flow.

C.

Create a record-triggered Flow.

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