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You are a Workspace Admin in your organization's Slack Pro instance.

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You are a Workspace Admin in your organization's Slack Pro instance.

A terminated user is still active because Okta (your IdP) is down.

Which immediate steps should you take?

A.

Change the member's email to a dummy email and perform a force logout so they will not be able to log back in.

B.

Temporarily make the #general channel read-only, delete the offensive messages left by the member, and reach out to the member’s previous manager.

C.

Deactivate the member's account in Slack settings, and ask the Human Resources (HR) team to notify you of any other employee updates until Okta is working again.

D.

Ask your IT team and Primary Org Owner to contact both Okta and Slack customer service right away to address the technical issue.

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