A company has recently rolled out a Loyalty Programin the production environment in the Monitor...

The root cause of the issue where all the Loyalty automations that have Data Processing Engine actions arefailing is becausethe Default Workflow User is missing the CLAAnalytics Base User permission set license (B). This permission set license is essential for the Default Workflow User to execute actions related to the Data Processing Engine within SalesforceLoyalty Management. Without this permission set, the user lacks the necessary access rights to run these specific automations, leading to the observed failures. Salesforce documentation on Loyalty Management would provide guidance on setting up and troubleshooting automations, including the necessary permission sets for different actions.