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Your customer wants to offer 24/7 omnichannel support with personalized interactions.

Salesforce Salesforce-Contact-Center Full Course Access
Salesforce Salesforce-Contact-Center View All Questions

Your customer wants to offer 24/7 omnichannel support with personalized interactions. Which Salesforce feature best addresses this?

A.

Omni-Channel Routing

B.

Case Management

C.

Service Cloud Einstein

D.

Customer Community

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