New Year Special - 75% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: ac75sure

The company wants to assess brand loyalty and potential for referrals.

Salesforce Salesforce-Contact-Center Full Course Access
Salesforce Salesforce-Contact-Center View All Questions

The company wants to assess brand loyalty and potential for referrals. Which KPI is most relevant?

A.

Customer Satisfaction (CSAT) Score

B.

Net Promoter Score (NPS)

C.

Average Contact Handle Time (AHT)

D.

Case Resolution Rate

Salesforce-Contact-Center PDF/Engine
  • Printable Format
  • Value of Money
  • 100% Pass Assurance
  • Verified Answers
  • Researched by Industry Experts
  • Based on Real Exams Scenarios
  • 100% Real Questions
buy now Salesforce-Contact-Center pdf
Get 75% Discount on All Products, Use Coupon: "ac75sure"
Next
The best dashboard in Service Analytics for UC's service reportrequirement is Sidebar-By Customer.
Your migration plan includes transferring agent performance data.
Previous