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The best set of functionalities for the client's needs is a combination ofMessaging for Web...

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The best set of functionalities for the client's needs is a combination of

Messaging for Web and Embedded Service, with possible consideration of

Einstein Bots depending on specific requirements.

A.

As part of the project governance, Ursa Major Solar has decided to use Agle Development Principles. One of the project stakeholders has come to a consultant to explain to them a more detail the 12 agile principles.

What is one of the agile principles?

B.

Customer Collaboration over Processes and Tools Working Software over Comprehensive Documentation Responding to Change over Processes and Tools

C.

All three options you listed are actually Agile principles! Agile Development

emphasizes a set of 12 guiding principles that promote flexibility, collaboration, and iterative development. Here's a breakdown of each option:

D.

A consultant is preparing post-implementation training material for the

agents and supervisors. Agents will need to use the cell transcript

configured in Amazon Connect a part of the implementation

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