An administrator at Cloud Kicks has a flow in production that is supposed to create...

A flow can be active or inactive depending on whether you wantit to run or not. An inactive flow cannot be run by users or processes until you activate it. If a flow in production is supposed to create new records but it is not doing so, it could be because the flow is inactive and needs to be activated. References:https://help.salesforce.com/s/articleView?id=sf.flow_distribute_activate.htm &type=5