Culture is a core DevOps principle. DevOps is not only a set of technical practices, but also a mindset and a culture that supports the integration, automation, and collaboration needed to effectively develop and operate a solution. DevOps culture is based on the following values and behaviors:
Shared responsibility – DevOps culture fosters a sense of shared ownership and accountability for the entire solution lifecycle, from ideation to operation. Development and operations teams work together, not only to help each other, but also to ensure that the overall organization succeeds. DevOps culture eliminates the blame game and the silo mentality, and encourages mutual trust and respect among all stakeholders.
Continuous learning – DevOps culture promotes a culture of continuous learning and improvement, where teams are constantly seeking feedback, experimenting with new ideas, and learning from failures. DevOps culture embraces a growth mindset, where teams are not afraid to try new things, challenge the status quo, and learn from their mistakes. DevOps culture also supports a learning organization, where teams share their knowledge and best practices, and leverage the collective intelligence of the whole enterprise.
Customer focus – DevOps culture emphasizes the importance of delivering value to the customer, and aligning the solution to the customer needs and expectations. DevOps culture applies customer-centric and design thinking approaches, such as personas, empathy maps, and customer journeys, to understand and empathize with the customer problems and desires. DevOps culture also validates the assumptions and hypotheses about the customer value proposition, by collecting and analyzing data and feedback from the customer.
Automation – DevOps culture leverages automation to improve the efficiency, quality, and reliability of the solution delivery process. DevOps culture applies automation to various aspects of the Continuous Delivery Pipeline, such as testing, integration, deployment, monitoring, and security. DevOps culture also uses automation to reduce manual work, eliminate human errors, and accelerate feedback loops5
