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A customer reaches out to the Billing Operations of a company requesting to change their...

A customer reaches out to the Billing Operations of a company requesting to change their monthly billing date. Their current billing date is the 15th of each month, but the customer would like it changed to the 20th of each month. On the forthcoming cycle, the customer has also requested to move the billing date to April 22 for this month only.

Which steps should Billing Operations take to meet this request?

A.

The Billing Operations user should select the Billing Schedule Group(s) (BSG) for that asset, and change the parameters on the transaction to the 20th for Billing Day of Month and to the 22nd of April for Override Next Billing Date by doing an inline edit.

B.

The Billing Operations user should process an Amendment canceling the existing Asset and creating a new Asset with the start date of 20th, and then update the Billing Schedule Group’s Override Next Billing Date to 22nd April.

C.

The Billing Operations user should process a change order with Period Boundary Day on the Order Item as 20th and update the Override Next Billing Date on the Billing Schedule Group to 22nd of April by doing an inline edit.

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