A pharmacy technician should notify a pharmacist when a refill of sertraline is requested if...

Sertraline (Zoloft)is anSSRI antidepressantused formajor depressive disorder (MDD), anxiety, and other mood disorders.Suicidal ideation(thoughts of self-harm) is aserious and potentially life-threatening side effect, especially inyoung adults. A pharmacy technicianmust notify the pharmacist immediatelyif a patient reportssuicidal thoughts, as this may require immediate medical intervention.

A. Presents new insurance coverage→ Incorrect; this is an administrative issue, not a clinical concern.

B. Requests the refill two days early→ Incorrect; a slight early refill request does not indicate a safety concern.

D. Reports improved interest and motivation→ Incorrect; this is apositive treatment response, not an urgent issue.

Other Answer Choices Explained:References:

FDA Black Box Warning for SSRIs – Suicide Risk in Young Adults

PTCB PTCE Exam Content Outline (Medication Safety & Patient Communication)

Lexicomp Drug Monograph for Sertraline (Zoloft)