The Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team. The Product Owner is responsible for managing and refining the Product Backlog, collaborating with the stakeholders and the Developers, and ordering the items in a way that best achieves goals and missions. The Product Owner represents the interests of everyone with a stake in the product and ensures that the Scrum Team works on the right things at the right time.
The job of a Product Owner focuses on the following aspects:
Working with customers and stakeholders to identify the most valuable product requirements: The Product Owner engages in frequent and regular interactions with the people who have a stake or interest in the product, such as customers, users, sponsors, managers, or other teams. The Product Owner solicits and incorporates their input, feedback, and insights to understand their needs and expectations, discover new opportunities or ideas, align and collaborate on the product direction and priorities, and validate and deliver value to them. The Product Owner translates these requirements into Product Backlog items that can deliver value to customers or users.
Clearly communicating project or release status and strategies to customers and stakeholders: The Product Owner communicates effectively and transparently with the customers and stakeholders about the progress, outcomes, and plans of the product development. The Product Owner shares relevant information and data about the product vision, goals, value proposition, roadmap, backlog, increment, feedback, or metrics. The Product Owner also communicates the strategies and decisions for delivering value to customers or users, such as release frequency, scope, quality, or risk management.
The other options are not valid or relevant aspects of a Product Owner’s job. They are either too narrow, unrealistic, or unrelated to the product value delivery. They are:
Writing clear, transparent User Stories: This is not a valid aspect of a Product Owner’s job. User Stories are a common format for expressing product requirements in an agile way. They consist of a brief description of a feature or function from the perspective of a user or customer. They usually follow a template such as “As a < role > , I want < goal > , so that < benefit > ”. However, User Stories are not mandatory or universal in Scrum. The Product Owner can use any format or method to express product requirements, as long as they are clear, concise, and valuable. The format or method does not affect the value or quality of the product or service delivered.
Being with the Scrum Team all the time, just in case they need me to clarify a requirement: This is not a realistic aspect of a Product Owner’s job. The Product Owner does not have to be physically present with the Scrum Team all the time. The Product Owner can work remotely or asynchronously with the Scrum Team, as long as they maintain effective communication and collaboration. The Product Owner should also empower and trust the Developers to make technical decisions and trade-offs that best meet the product goals and quality standards. The Product Owner should also ensure that the Product Backlog items are sufficiently clear and refined before they are selected for a Sprint.
