An approval process consists of a sequence of steps and rules that determine whether a record should be approved or rejected. The three essential components are:
A. Actions — Define what happens when the record is submitted, approved, or rejected.
B. Criteria — Determine when the record is eligible for the approval process.
C. Approvers — Specify who needs to approve the record.
Incorrect Options:
D. Fields are updated but not a core component of the approval process structure.
E. Steps are part of the process, but the fundamental components are Actions, Criteria, and Approvers.
Reference Extracts from Salesforce Process Automation Study Guide:
“Approval Processes are composed of criteria, approvers, and actions that define the submission, approval, or rejection path.”
“Each approval step contains one or more approvers and actions to execute.”
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