A Salesforce Administrator would like to build a process to ask customers ten different questions...

Flows, particularly Screen Flows, are ideal for this use case. They allow for:

Conditional logic (via Decision elements) to show different screens or questions based on the user’s input or record values (e.g., country and language).

A guided, user-interactive experience tailored to the scenario.

Correct Option:

D. ✅ Using a Screen Flow with conditional logic allows a no-code solution to display the right questions at the right time.

Incorrect Options:

A. Apex is unnecessary for declarative logic.

B. Process Builder cannot display UI or ask questions.

C. While LWC offers flexibility, it adds development complexity not needed when Flow can handle the requirement declaratively.

Reference Extract from Salesforce Help – Flow Builder:

“Use Screen Flows to guide users through a process and use decision elements to customize based on user input or record data.”

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