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One-on-one interviews with members of an agile team reveal that they distrust an expert member.

One-on-one interviews with members of an agile team reveal that they distrust an expert member. Their explanations seem to point to the expert’s communication style in daily coordination meetings, which team members interpret as avoiding accountability.

What two actions should the project manager take to address the situation? (Choose 2)

A.

Instruct the expert member to avoid phrases that make the team uncomfortable.

B.

Help the team gain trust in the expert by describing the expert’s experience.

C.

Encourage the team to respectfully ask questions to promote clear communication.

D.

Help the expert member feel secure enough to communicate more freely.

E.

Remind the team that all communications are valid and worthy of trust.

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